Login and workspace access
Get help with sign-in, role workspaces, Client products, Partner access or Agency assignments.
Request account help →Support
Get the right GANReach help without losing your workflow.
Choose the closest support path for account access, data and enrichment, CRM, campaign execution, Partner delivery, billing or technical integration.
Choose a support path
Your request will be routed using the selected context.
Search, uploads and enrichment
Ask about search results, lists, file intake, validation, enrichment or data-delivery workflows.
Request data support →CRM and integrations
Get support for CRM records, field mapping, API access, connectors and campaign-result hand-off.
Request technical support →Campaign execution
Ask about launch, Partner sourcing, agreements, delivery, Client review, quality or results.
Request campaign support →Partner onboarding and delivery
Get help with contribution, qualification, opportunities, evidence, quality or payments.
Request Partner support →Plans, invoices and payment records
Ask about Client plans, platform billing or recorded direct Client-to-Partner payment status.
Request billing support →Still unsure where to start?
Open one general support request and include the page URL, account email and a short description.
Help us resolve your GANReach request with the right context
Support is faster when the request identifies the affected workflow and includes enough non-sensitive information to reproduce the issue.
Include the affected page or feature
Tell us whether the issue relates to B2B search, enrichment, validation, CRM, email marketing, campaigns, billing, API access or a Partner workflow.
Describe expected and actual behaviour
Explain what you expected to happen and what happened instead, including the visible status or error text where useful.
Use your account context
Provide the relevant account email through the secure support form, but never send passwords, authentication cookies or secret API credentials.
Product and workflow questions can also start in the GANReach resource center. For sales, data-enrichment, campaign or integration questions, choose the closest contact type so the request reaches the correct queue.