Privacy Policy
GANReach is a B2B data search, enrichment, validation and workflow platform operated by GAN Business Consulting. This policy explains how we handle information submitted through GANReach websites, account pages and contact forms.
Information We Collect
We may collect account details, business contact details, support requests, billing context, uploaded business datasets and usage records needed to operate the platform. We do not ask users to enter Google passwords on GANReach. Google sign-in occurs only through Google's OAuth pages.
How We Use Information
We use information to provide account access, process approved workflows, validate and enrich business data, manage credits and invoices, respond to support requests, secure the service and improve product quality.
Sharing
We share information only with service providers, infrastructure providers, payment or authentication providers, legal authorities when required, and approved workflow partners needed to deliver requested services.
Google Workspace API Data
Connecting a Gmail account to GANReach is optional. For new Gmail connections, GANReach requests the Google account identity scopes openid and email and the Gmail sending scope https://www.googleapis.com/auth/gmail.send. These permissions are used to confirm the connected Google account email address and to send individual messages that the account user initiates or approves. Google handles authorization; GANReach does not ask for your Google password.
The current Gmail integration does not request Gmail inbox-reading access for new connections and does not retrieve or synchronize Gmail inbox messages or classify received Gmail replies. Gmail inbox reading, received-message classification, and inbox-based bounce/unsubscribe detection are unavailable for send-only Gmail connections. Other email-provider features are separate from the Gmail API integration.
Older Gmail connections may still have previously granted inbox-reading permissions in a user's Google Account, even though new GANReach Gmail connections request sending permission only. Users can disconnect their Gmail account in GANReach, revoke earlier GANReach grants in Google Account permissions, and reconnect with the reduced permissions. Previously processed Gmail information or related workflow metadata may remain subject to existing retention and deletion practices. Users can contact GANReach support to request review or deletion of applicable information, subject to legal and security requirements.
Gmail API access is not used as a bulk, cold, or unsolicited campaign delivery mechanism. GANReach does not sell Google user data, use it for advertising or retargeting, provide it to data brokers, or use it to determine creditworthiness. Google user data is not used to train generalized AI or machine-learning models. GANReach's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.
Chrome Extension And Optional Business Research Mode
GANReach Prospect Intelligence may provide LinkedIn contact and company assistance and an optional Business Research Mode. Business Research Mode is disabled by default and requests Chrome history access only after the user enables it. Relevant recent activity is classified locally into B2B technology categories such as HCM, CRM, marketing automation or cybersecurity. GANReach receives only the derived category, confidence, repeated-activity counts, date window and a non-reversible evidence fingerprint. Raw searches, visited URLs, page titles and complete browsing history are not uploaded.
The extension does not collect passwords, authentication cookies, session tokens, form entries, email bodies, email subjects, attachments, recipient lists, private messages or unrelated personal activity. Users can pause the mode and clear derived signals. A user’s identity is not shared with a matching solution provider unless the user requests an introduction.
Security
GANReach uses HTTPS, access controls and operational safeguards to protect account and workflow data. Users should sign in only at https://ganreach.com/auth/login.php or through the Google OAuth page reached from GANReach.
Choices And Requests
You can contact us to request access, correction or deletion of applicable account information, subject to legal, security and operational requirements.
Contact
For privacy questions, use the GANReach support form.